1. Select money and country

First select the amount in Sterling and country where to transfer it by checking our daily updated rates and calculate the amount being sent. Once you calculated your amount then please follow our next step.

2. Submit your details (sender's details)

Submit your name, address and details with ONTIME money transfer. You can do this by calling us on 01254 351 636.

3. Submit details of person to whom the money is being sent (beneficiary details)

We also need to know the name, address and phone number of the recipient. The bank account details where the transfer will be made are needed, when this is the chosen method of receipt. In the case of delivered or picked up funds, you will be given a number of acceptable proofs of identity.

4. Send the payment to ONTIME money transfer

Once we have confirmed the details that you have provided by phone, we will book the transfer. We will provide you with ONTIME’s bank details and a transaction reference number by email (or by phone if it is your preferred contact method), which can be used to trace the progress of the transfer at any time and is a reference for the receiver. Once we have received the funds we will email you to let you know that the transfer is being processed, so that you can notify the recipient. (Please note that transfers to our bank can be same day, but, depending upon your bank, may take up to 3 working days).

5. Confirmation

Once we receive the money, We Will confirm Payment Receipt and Send you Pin and collection point details. That’s It, You Done It.

N.B. In the case of first-time large transfers (over £500) we may require you to provide us with a copy of ID before we process the transfer. We will notify you about this when we confirm the details of the transaction. A copy of the ID can either be faxed or posted to us.